These Booking Terms & Conditions apply to booking requests made directly through this website. Please read them before submitting a booking request.
Submitting a booking request does not automatically confirm a reservation. Each request is reviewed by the host before confirmation.
1. Booking Requests and Confirmation
Guests must provide accurate information when submitting a booking request, including their name, contact details, age, profession, purpose of stay, requested dates and number of guests.
The host may request additional information where reasonably necessary to assess the booking request.
Availability displayed on the website is subject to final approval by the host.
A booking becomes confirmed only after the booking request has been approved by the host and confirmation has been sent to the guest.
The accommodation price is calculated according to the apartment, selected dates, length of stay and number of guests.
2. Payments
The applicable accommodation price, security deposit, fees and payment schedule are displayed during the booking process before the booking request is submitted.
Following approval of the booking request, the initial payment is due as shown in the individual payment schedule.
For longer stays, one full month’s rent is collected initially. Where the stay begins partway through a calendar month, the value of the partial first month is credited toward the following rent payment.
Subsequent rent instalments are due on the first day of each calendar month.
Complete calendar months are charged at the applicable monthly rate. Partial calendar months are calculated according to the actual calendar days occupied. The check-out date itself is not charged.
3. Cancellation
The following cancellation policy applies after a booking has been confirmed:
- Within 24 hours of booking confirmation: The first month’s rent will be fully refunded.
- 31 days or more before check-in: The first month’s rent will be refunded in full.
- 15–30 days before check-in: 50% of the first month’s rent will be refunded.
- 14 days or less before check-in: The first month’s rent is non-refundable.
The refundable security deposit is separate from the rent and is not affected by this cancellation policy.
A cancellation request must be communicated directly to the host.
4. Refundable Security Deposit
A refundable security deposit applies to all stays. The amount depends on the length of stay:
- Up to 2 months: €200
- 2–4 months: €500
- Over 4 months: one month’s applicable rent
For stays of up to one month, the €200 security deposit is normally placed as a temporary card pre-authorisation at check-in rather than charged. If no damage has occurred, except for normal wear and tear, the hold is released after check-out and inspection of the apartment. The time required for the funds to become available again may depend on the guest’s card issuer.
For stays of more than one month, the applicable security deposit is collected and will normally be refunded within 7 days after check-out, following inspection of the apartment, provided no damage has occurred except for normal wear and tear.
5. Utilities & Additional Charges
For stays of up to 2 months, utilities are included in the accommodation price.
For stays of more than 2 months, utilities are charged separately as specified for the selected apartment.
A €50 final cleaning fee applies to all stays.
Where applicable, the statutory Climate Crisis Resilience Fee is calculated separately and included in the initial payment. The applicable amount is displayed during the booking process and the required receipt is issued separately.
All applicable charges are shown to the guest before the booking request is submitted.
6. Occupancy & House Rules
The apartment may be occupied only by the number of guests included in the confirmed booking.
Minimum guest age: 12 years. Guests aged 12–17 may stay only when accompanied by an adult.
Guests may not sublet the apartment or allow it to be used as accommodation by additional persons without the host’s prior agreement.
Parties, events and activities that may cause unreasonable disturbance to neighbours or other residents of the building are not permitted.
Guests are expected to use the apartment, furniture, appliances and equipment with reasonable care and to respect the building and its residents.
Guests must observe applicable building rules and legally established quiet hours.
7. Host Access
The guest has the right to peaceful use of the apartment during the stay.
The host may require access when reasonably necessary for maintenance, repairs, safety checks or inspection of the property.
Except in an emergency or where immediate action is reasonably necessary to protect persons or property, the guest will normally receive at least 24 hours’ notice before access is required.
8. Lease Agreement for Stays of 2 Months or More
For stays of 2 months or more, an individual Lease Agreement will be provided following approval of the booking request.
The Lease Agreement will specify the apartment, rental period, rent, security deposit, applicable charges and the detailed conditions governing the tenancy.
The Lease Agreement must be reviewed and signed before check-in.
9. Guest Responsibility
The person making the booking is responsible for ensuring that all guests included in the booking comply with these Booking Terms & Conditions.
Any problem, malfunction or damage affecting the apartment should be reported to the host as soon as reasonably possible so that appropriate action can be taken.
Normal wear and tear resulting from ordinary use of the apartment is not considered damage.
10. Acceptance of the Booking Terms
Before submitting a booking request, the guest must confirm that they have read and agree to these Booking Terms & Conditions.
Submitting a booking request does not oblige the host to accept it. A reservation becomes confirmed only after approval by the host and confirmation to the guest.